Gym Manager

Planet Fitness is hiring for Gym Manager

The Gym Manager holds accountability for the gym's overall operations and achievements. These duties encompass guaranteeing an exceptional member journey, upholding a favorable club atmosphere, guiding a team that excels, and achieving financial targets. The preferred individual for this role will be a proactive manager, enthusiastic about wellness, client satisfaction, and team enhancement.

Essential Duties and Responsibilities

• Manage the recruitment, selection, training, organizing shifts, and overseeing of club team personnel.
• Guarantee that all employees consistently provide outstanding service to members.
• Offer direct assistance with reception duties: greeting guests, giving tours, addressing questions, and finding solutions to issues.
• Keep the club atmosphere tidy, welcoming, and inspiring.
• Oversee and mentor team members to ensure they achieve company service and operational benchmarks.
• Make sure the gym opens and closes on time according to the set schedule.
• Educate employees on the latest marketing initiatives and promotional activities.
• Finish the management segment of the new employee orientation process on Paycom.
• Supervise the staffing to guarantee adequate club coverage throughout operating hours.
• Uphold and exemplify the rules, protocols, and ethical guidelines established by the organization.
• Oversee the procurement of club supplies and implement inventory management procedures.

Essential Behavior Requirements

• Customer Service: Provide exceptional customer care by going above and beyond to meet and surpass the needs and desires of clients.
• Listening Skills: Enhance your listening abilities by actively engaging and showing empathy towards your team and individuals to foster trust and seek resolutions.
• Problem Solving: Problem-solving entails the ability to recognize, evaluate, and address challenges in a competent and timely manner.
• Diplomacy: Diplomacy involves engaging in conversations with courtesy, sensitivity, and honor in every exchange.
• Team Communication: Enhance communication channels among team members, colleagues, and superiors to boost efficiency and morale within the group.

Minimum Qualifications

• Demonstrating integrity, trustworthiness, and moral conduct in the workplace.
• A minimum of one year of prior experience in a managerial or supervisory position is required.
• Effective leadership, excellent customer service, and strong organizational abilities.
• Exceptional oral and written language skills.
• Fundamental understanding of computer skills, particularly with applications like Microsoft Office or comparable software.

Physical Demands

• Required to be on your feet and in motion for a minimum of 75% of the work period.
• Being capable of articulating thoughts clearly and maintaining a professional demeanor is essential for most of the duration at work, whether it is in face-to-face interactions or over the phone.
• At times, there may be a need to lift objects weighing up to 50 pounds, though this is not a common occurrence, accounting for less than 30% of the workload.

Employee Benefits

• The Dollars for Scholars Tuition Assistance Program aims to provide financial aid to students seeking help with their educational expenses
• Employee Appreciation Initiatives
• Complimentary Planet Fitness Membership for employee and guest
• Resources for Supporting Team Members
• Medical, dental, and vision coverage for healthcare needs
• Critical illness and short-term disability insurance are both types of coverage that can provide financial protection in the event of unforeseen health issues. Critical illness insurance typically offers a lump-sum payment upon diagnosis of a covered condition, while short-term disability insurance provides income replacement for a specified period if you are unable to work due to illness or injury. These insurance products are designed to help individuals manage the financial impact of unexpected medical events. Critical illness and short-term disability insurance are important forms of protection that can offer peace of mind and security during challenging times
• Life insurance options for unexpected events include accident and voluntary life insurance coverage
• Pet insurance and Health Savings Accounts (HSAs) both aim to provide financial assistance for medical expenses related to pets and human healthcare, respectively
• The chance to progress in one's professional life and avail prospects for advancement in their career is known as career growth and development opportunities

About Planet Fitness

At Planet Fitness, we are not just a fitness center but a community dedicated to promoting fitness for all. Our mission is to offer a reasonably priced, top-notch fitness environment where everyone feels accepted without judgment. We have a growing network of over 2,000 locations in the United States and around the world, and we continuously seek enthusiastic and motivated individuals to become part of our workforce and assist us in motivating individuals to embrace healthier lifestyles.

Please Note

This role pertains to a franchise establishment. Workers are hired by the individual franchise owner rather than by Planet Fitness Corporate (PFHQ). Franchisees have complete accountability for their own staffing policies, which encompass pay, work hours, perks, and adherence to relevant regulations.