Fitness Center Closer

Planet Fitness is hiring for Fitness Center Closer

In the capacity of a Fitness Center Closer with Planet Fitness, your key responsibility involves establishing a positive and friendly atmosphere for our members. Your primary focus will be on delivering exceptional customer service during the evening shift and ensuring a seamless transition towards closing time. Duties include managing member check-ins, addressing queries, keeping the facility tidy, and conducting closing procedures like preparing a bank deposit.

We are looking for team members who are optimistic, dependable, and genuinely enjoy assisting others

Key Responsibilities

• Embrace a welcoming and optimistic approach when engaging with individuals who are either part of the community or considering joining.
• Deliver superior customer service by helping clients with their account queries, resolving any concerns they may have, and extending support whenever necessary.

Handle all front desk tasks, including:

• Answering phones
• Verifying members' entry into the system
• Bringing in new members
• Leading guests on tours of the nightclub
• Adjusting member account data

• Support the upkeep of cleanliness and orderliness within the club by helping with minor cleaning tasks and communicating any maintenance issues for resolution.
• Wrap up the shift by accurately completing the register and getting the daily bank deposit ready for submission.
• Abide by all club directives and practices to foster a secure, sanitary, and non-prejudiced climate.
• Foster a cooperative environment with team members and leadership to safeguard the essence of the Planet Fitness brand.

Qualifications

• The minimum educational requirement for this role is a high school diploma or its GED equivalent
• The age limit is a minimum of 18 years
• Preferential consideration is given to candidates with prior customer service experience
• The proficiency in communication and problem resolution is a valuable asset in various circumstances
• Outgoing, enthusiastic, and responsible
• Primary computer aptitudes entail mastering programs such as Microsoft Office and software for checking in members at facilities
• Adequate for working alone in the evenings
• Showing reliability, punctuality, and professionalism consistently
• Committed to health-consciousness, physical wellness, and aiding others

Physical Requirements

• The position mandates the capability to stand and walk for prolonged periods throughout the workday
• Frequent dialogues both over the phone and in face-to-face encounters
• Capacity to lift objects weighing a maximum of 50 pounds as needed
• Exposure to a variety of cleaning agents and chemicals is possible
• Ready to undertake evening and night schedules, including weekends and holidays if needed

Why Join Planet Fitness?

At Planet Fitness, we are more than a mere fitness center - we are a group that uplifts one another and our clients in achieving their targets. Whether you are commencing your career or exploring your next opportunity, you will encounter a supportive, non-critical area where you can authentically make a difference.

Spanning across more than 2,000 sites in the U.S. and worldwide, one can advance professionally while supporting individuals in living healthier and happier lives.