Retail Team Manager

Dollar General is hiring for Retail Team Manager

Work Where You Matter

Dollar General is committed to Serving Others! We place high value on every team member and provide a wide array of career openings at different sites such as Stores, Distribution Centers, Store Support Center, and Private Fleet Team. Beyond being a typical retail company, we treasure the distinctive talents and perspectives that each individual possesses. Your individuality truly contributes to our success. Join us in the Dollar General adventure and see your career prosper!

Company Overview

For over eight decades, Dollar General Corporation has been a reliable source of value for customers. Their focus is on helping individuals save time and money by offering a wide selection of everyday essentials at affordable prices in nearby store locations.

General Summary:

Accountable for supervising all store staff members and managing the efficient organization and execution of store operations, which include ordering, receiving merchandise, maintaining inventory, displaying products, facilitating sales, staffing management, and customer service.

Duties and Essential Job Functions:

• Acquire, assess, educate, and preserve proficient workers, complying with federal and state labor regulations and organizational regulations.
• Complete performance evaluations, provide counseling services, and oversee suggestions for pay raises and promotion of staff.
• Regularly convey expectations regarding performance, behavior, and safety standards; host meetings that emphasize safety and security protocols.
• Ensure proper staff levels and supervise the opening and closing operations of the store (personally responsible for overseeing both tasks a minimum of two times weekly).
• Scrutinize profit and loss statements to identify fluctuations in sales, profits, costs, inventory shrinkage, and discrepancies.
• Manage orders to meet or exceed in-stock targets; assess ordering plans, seasonal strategies, and inventory control on a weekly basis.
• Help in the efficient placement, restocking, and storage of items by following prescribed company methods.
• Guarantee that the arrangement of merchandise reflects the company's standards by correctly utilizing fixtures, pricing strategies, and signage.
• Monitor inventory levels accurately, minimize damage occurrences, track markdowns, and document all relevant information.
• Control cashier oversight, key security, security procedures, and financial handling to ensure monetary trustworthiness.
• Spearhead customer care endeavors and manage a hygienic, safe, and systematic store atmosphere.
• Guarantee that the store is supplied with the tools needed to enhance task efficiency.
• Guarantee observance of organizational procedures, policies, and documentation prerequisites.

Qualifications

Knowledge and Skills:

• Aptitude for reading and comprehending diagrams, safety regulations, operating guidelines, and procedural handbooks.
• Adept in foundational mathematics such as addition, subtraction, multiplication, division, and handling percentages.
• Knowing the ins and outs of managing cash, ensuring cashier trustworthiness, and implementing deposit protocols is vital.
• Skilled in navigating IBM cash register operations and compiling informative reports.
• Solid expertise in merchandise presentation and inventory administration.
• Strong oral and written communication, alongside interpersonal proficiency, are key attributes for effective engagement.
• Competent in recruiting methodologies, conducting interviews, making hiring choices, offering support, and executing terminations while ensuring adherence to legal and internal policies.
• Being informed about the regulations concerning facility, cash, and safety control policies, such as the handling of store keys and engagement in the SAFE program, is significant.
• Demonstrating a keen eye for details along with robust organizational skills.
• Capability to navigate through complex situations with diverse problem-solving approaches.
• In certain areas, individuals who are bilingual in Spanish and English may have a higher chance of being preferred.

Work Experience and Education:

• Candidates with a high school diploma or an equivalent qualification are highly preferred.
• It is preferable to have at least one year of experience in managing retail activities.

Competencies:

• Remaining in harmony with the values and mission that drive Dollar General's operations.
• Aptitude for empowering others and nurturing a sense of ownership.
• Acts as a connector between corporate and store teams to enhance collaboration.
• Supports joint efforts and clear channels of communication.
• Attuned and considerate of customer demands.
• Incorporates retail basics including ordering schedules, inventory management, and product presentation.
• Determined to ongoing employee development and adherence to labor laws and directives.

Working Conditions and Physical Requirements:

• Routine activities include walking, standing, bending, stooping, and kneeling.
• Employing goods and equipment such as scanning devices, price guns, cutting tools, hand trucks, and carts.
• The job may require frequent lifting, with weights typically not exceeding 40 pounds, although there may be occasional tasks that involve lifting objects up to 55 pounds.
• Occasional ladder climbing.
• Personally driving to handle bank deposits and attend meetings.
• Dynamic environment with a moderate degree of audible distractions.
• Intermittent experiences with the elements outside.

Dollar General Corporation ensures that all applicants are considered without bias in its recruitment process.