Assistant Pawn Store Manager

First Cash is hiring for Assistant Pawn Store Manager

Company Overview:

Cash America Pawn, a subsidiary of FirstCash Holdings, Inc., stands at the forefront of the retail pawn industry. Renowned for delivering accessible financial services and high-quality merchandise, we emphasize a customer-first approach. Through our nationwide presence, we operate with integrity and a commitment to innovation, offering valuable solutions to meet the diverse needs of our customers.

Role and Responsibilities:

In this role, you will foster a positive, customer-focused environment while supporting daily store operations and team development.

• Deliver outstanding customer service by engaging professionally and resolving concerns promptly.
• Provide guidance and training to Pawnbrokers to ensure adherence to FirstCash standards.
• Recruit new team members through approved company channels.
• Perform opening and closing procedures, including handling cash and securing merchandise.
• Enforce inventory control and asset protection protocols.
• Manage merchandising, loan processing, and in-store presentation standards.
• Evaluate financial reports and establish objectives to boost store profitability.
• Maintain operational excellence in alignment with company expectations.
• Ensure loan qualifications and merchandise valuation are accurate and consistent.
• Serve as the acting manager during the Store Manager’s absence.
• Complete ongoing training and communicate store goals to the team effectively.

Required Skills and Experience:

• At least six (6+) months of management or third key holder experience.
• High School Diploma, GED, or equivalent work experience.
• Must be 18 years or older with availability to work varied retail hours, including weekends and holidays.
• Capable of lifting up to 50 pounds and performing physical tasks such as walking, standing, and climbing.
• Self-motivated and able to work independently with minimal oversight.
• Basic computer proficiency and experience using POS systems.
• Highly organized with strong analytical and multitasking abilities.
• Proven experience handling cash transactions.
• Comfortable working with firearms and willing to complete certification if needed.
• Bilingual candidates are encouraged to apply.

Preferred Qualifications:

• Background in retail leadership, inventory management, or sales.
• Familiarity with setting financial goals or analyzing profit margins.
• Flexibility to work at multiple store locations based on operational needs.

Compensation and Benefits:

• Hourly pay ranges from $17.00 to $21.00, depending on experience and qualifications (based on a 40-hour workweek).
• Commission opportunities from 2% to 8% based on individual gross profit performance.
• Average additional earnings of $3.53 per hour through commissions.
• Comprehensive benefits including Medical, Dental, Vision, Life, and Supplemental Insurance (eligibility applies).
• Access to Earned Wage starting on your second day of employment.
• Up to 120 hours of vacation annually, depending on tenure.
• Up to 24 hours of sick or personal leave per year based on tenure.
• Employee discounts and tuition reimbursement of up to $2,000 per semester.
• Over 10,000 corporate discounts available through FirstCash Perks.
• 401(k) plan with auto-enrollment after six months (eligibility begins at age 21).
• Optional pet insurance and other voluntary benefits.

About Cash America Pawn:

Cash America Pawn, a proud division of FirstCash Holdings, Inc., is committed to delivering accessible financial solutions and valuable merchandise through exceptional service. As an Equal Opportunity Employer, Cash America Pawn champions diversity and inclusion within the workplace. We are dedicated to employee development, offering robust career advancement opportunities, competitive pay, and comprehensive benefits to support your personal and professional growth.