Store Operations Coordinator

Dollar General is hiring for Store Operations Coordinator

Company Overview

At Dollar General, our primary goal is to assist others. For more than eight decades, we have been aiding customers in saving time and money by providing a wide range of basic necessities such as groceries, personal care products, household cleaners, and clothing at affordable rates in easily accessible local areas. With a presence in 47 states and more than 18,000 outlets, our expansion is ongoing, and we remain committed to our fundamental principles of customer service, community involvement, and acknowledging the distinctive input of each staff member.

Position Summary

The Store Operations Coordinator plays a crucial role in upholding a tidy, efficiently arranged, and customer-centric retail space. Operating under the guidance of the Store Manager, this position assists in managing store activities, overseeing staff, guaranteeing appropriate product display, managing financial transactions and documentation, and contributing to enhancing revenue while safeguarding company resources.

Key Responsibilities

• Provide excellent customer support by welcoming patrons, addressing inquiries, and managing cash transactions.
• Operate and shut down the store at least twice a week.
• Provide support with arranging staff shifts, orientation processes, educational sessions, and adherence to company regulations.
• Follow company guidelines to unpack, organize, replenish, and shift inventory as required.
• Aid in showcasing products effectively, executing planograms, and constructing attractive displays.
• Enhance inventory precision by reducing instances of damage, markdowns, and scanning discrepancies.
• Promote financial transparency by encouraging cashier responsibility, monitoring key access, and overseeing cash management.
• Approve reimbursements, handle exceptions, balance cash drawers, and deposit funds at financial institutions.
• Assume responsibility for running store activities when the Store Manager is not available.

Qualifications

Knowledge and Skills:

• Outstanding abilities in communicating effectively and building relationships
• Demonstrating robust skills in addressing issues and managing tasks effectively
• Proficiency in fundamental mathematical concepts such as percentages and the handling of monetary transactions is essential
• Proficiency in comprehending and deciphering operational papers and safety protocols
• Understanding the policies related to managing inventory and controlling facilities
• Proficiency in point-of-sale software and creating analytic summaries
• Proficiency in using common retail tools such as handheld scanners and box cutters

Education and Experience:

• It is highly recommended to have a high school diploma or an equivalent qualification
• At least one year of retail background is required
• It is preferred to have six months of prior supervisory experience

Working Conditions

• Regularly walking, standing, bending, and kneeling are common activities
• Frequent utilization of tools such as scanners, U-boats, and pricing guns
• Frequently lifting weights up to 40 pounds and occasionally handling loads up to 55 pounds
• Intermittent ascents of up to 6 feet by utilizing ladders
• Experiencing a dynamic atmosphere with moderate levels of noise
• - The potential need to use personal transportation for depositing funds at the bank and participating in scheduled meetings may arise

Dollar General promotes equal opportunities within its workforce and upholds a strong commitment to diversity in the workplace.